Questions? Call +31 (0) 30 630 00 86

Frequently asked questions

We can imagine that you might have some questions. We have collected questions for you that are frequently asked. Can't find your question? Please contact us via telephone number +31 (0) 30 630 00 86. We’d be happy to help you.

When will I receive my salary?

The salary is paid either every month or every 4 weeks. This depends on your employment contract.

Can I get an advance payment of my salary?

Yes, this is possible in the majority of cases. Please ask about the possibilities.

Can I claim my expenses?

Expenses can be claimed, provided that this was agreed upon with the client and is recorded in the order confirmation. Expenses are approved by your client, after which we will take care of the reimbursement along with your salary.

How can I register with Flexbrain?

It's possible that a client has asked you to execute the negotiated contract through Flexbrain. You can register by filling out our registration form. We will contact you within 24 hours.

Where can I find how much vacation allowance and leave I have accumulated?

The accumulated gross entitlements are stated separately on your pay slip.

How can I claim my worked hours?

You claim your worked hours through either a portal of the client, or the online portal of Flexbrain.

Do I get paid if I take a day off?

If you've accumulated enough days off, you'll get paid if you take a day off. You can see how many days off you've accumulated on your monthly pay slip.

What are the pension options?

By default, you accrue pension through StiPP. It depends on your client whether you can use either the ABP pension fund or bfpBouw.

I'm an independent entrepreneur. How can Flexbrain help me?

If you are an independent entrepreneur, a temporary employment contract through Flexbrain can offer you a surprising amount of flexibility and benefits. You decide who you work for, when you work and against what rate. You're added to Flexbrain's payroll, we will take care of the rest. So you can combine entrepreneurship with the convenience of paid employment. Please don't hesitate to contact us, we'll gladly explain the possibilities.

When do I pay for my pension accrual?

Flexbrain adheres to the NBBU CAO. This states that employees aged 21 or older accrue pension from 26 work weeks on. If the pension is accrued through the National Civil Pension Fund (ABP), this is happens as of the first work day.